Return Policy

Hassle-free returns within 7 days

📦 Eligibility for Returns & Exchanges

  • Timeframe: Return or exchange within 7 days of delivery
  • Condition: Items must be unworn, undamaged with original packaging/tags
  • Proof: Order number or receipt required

❌ Non-Returnable Items

  • Custom-made/personalized bangles
  • Items marked “Final Sale” or clearance products

🔄 How to Return

1

Contact Us

Email or WhatsApp to initiate return

2

Pack Securely

Include original invoice & packaging

3

Ship Back

Return to our Lahore address

* Return shipping costs are customer’s responsibility unless due to our error.

💸 Refunds & Exchanges

  • Processed in 3-5 business days after inspection
  • Original payment method credited (excluding shipping)
  • Exchanges subject to availability

⚠️ Damaged/Defective Items

  • Report within 48 hours of delivery
  • Provide photos/videos of issue
  • Free replacement or refund

💰 Cash on Delivery (COD) Returns

Refunds processed via bank transfer, Easypaisa, or JazzCash. Please provide your payment details for processing.

Need Help?

Contact our support team for assistance with returns:

Note: This policy is subject to change. Last updated May 2024.